Why take this Course?
About This Course
The aviation industry is on the precipice of an exponential growth surge, with estimates that India will need 400 airports and 300 aircraft in the next decade. With such high growth rates expected in the country.
What You Will Learn
- Students are briefed about the different types of customers as well as the basic needs of each customer. Students are also made aware of what makes customer service exemplary. This course equips them with the skill sets to deal with ease even the difficult customers successfully.
- This is a vital course that trains the student on customer handling skills. Students are briefed about the different types of customers as well as the basic needs of each customer.
- This course is highly interactive and helps the student develop the personality traits required to work in a professional environment.
- As the name suggests, this course prepares the student for facing and clearing all types of interviews. Impromptu speaking, mock interviews, group discussions, and positive body language are covered in this course.
Course Content
- Introduction to the Airport systems
- Familiarization with the airports
- Resource Management at Airports
- Customer service
- Grooming personality
- Communication skill and soft skill
- Motivating public relations
- Professional etiquettes
- Mock interviews
Pre - requisites
- 12th pass or appeared, First Year or Second Year Graduation Student (Students studying in 12th Class can also take admission. However, the certificate will be awarded only after passing 12th standard.)
- The student must have attained at least 18 years of age.
